- You can place a pre-order for the out-of-stock items. To place a pre-order, please contact your sales representative for assistance.
- Price on the invoice reflects the exchange rate on the order date.
- You may cancel or make any changes in your order within 3 days after the submission.
After we start packing your order, you CANNOT cancel or modify anything in the order.
- Box Quantity (Box qty) indicates the number of a product packed in a manufacturer's box.
The Box Quantity shown on the website is reference only.
- MOQ(Minimum Order Quantity) per item is 10pcs. Sample pouches must be ordered by case(100pcs)
*Less quantity can be accepted in case of insufficient
- MOA(Minimum Order Amount) is USD$1,000 per order. MOA for initial orders is negotiable.
- After the order submission, your sales representative will contact you within 1-3 business days to confirm your order. After confirming the proforma invoice, we will start packing upon the receipt of your payment.
- It depends on the country where the package is shipped to and what forwarder you will be using. Please contact your direct sales representative for more information.
- Confirmed orders must be shipped within 2 weeks. Otherwise, the orders will be cancelled without notice and pre-paid amount will be credited to your account for future purchases.
- Customers are required to check the import customs policy of their countries before proceeding with their orders. Silicon2 will not be held responsible for issues that occur regarding the customs clearance. If you refuse to pay customs fee, the parcels will return back to our warehouse, and a shipping fee and a handling fee may be deducted from your refund.
- EX-Warehouse. Customers must bear shipping costs and additional fees that might occur during the shipment. E.g. Document fees, import taxes and etc.
There are 3 sizes of packages in our warehouse.
-Large : 55 * 43 * 36cm (0.085 cbm)
-Medium : 57 * 35 * 26cm (0.561 cbm)
-Small : 49 * 28 * 27cm
- International Funds Transfer may take 1-2 days. Once your payment comes through, we will be able to arrange the date for the shipment.
- Our warehouse is located in Republic of Korea, and we ship orders worldwide.
- Price shown on the website fluctuates according to the current currency exchange rates.
- Unfortunately, we only accept USD at the moment.
- You may use Bank Transfer or Paypal. Paypal commission fee will be added on top of your total order amount *4.4%(As of 2019). Paypal commission fee is subject to any changes made by Paypal.
-In case of receiving defective goods, please take photos or videos of the items and contact your sales representative immediately. We will review the report and help you proceed with the claim.
If damage/theft occurred in transit, you must inform your nominated forwarder to file a claim as we will not hold responsible for the issues that take place during shipment.
If you received faulty products, we will report to the suppliers/manufacturers and help you file a claim.
-Please do not dispose the items until further notice.
-Please take as many photos as possible to expedite the process.
- Once you proceed with your payment, it can't be refunded. It will be posted to your debit note for a future order.
- It normally takes approximately 1-2 weeks, however, lead time may vary depending on brands.
- You can request new items that are currently not on STYLEKOREAN. However, please note that the requests may not be accepted due to stock availability at our suppliers or other circumstances.
